Are you a Therapist who has been 'complained' about?
Hi, I'm Susie - the Therapist you didn't know you needed, until you do...
I specialise in supporting Therapists who are facing a professional investigation as a result of a complaint!
Sitting at my desk,
When an email arrives,
Gosh, what a shock;
There's a Complaint inside!
This, is so much more
Than a dent to my pride...
Complaints can be devastating, even life changing! I can offer you that much needed emotional support (& some operational support too) throughout the investigation, and beyond the final outcome.
Let my lived experience, help you live through your complaint experience...
A Therapist's experience of being complained about is profoundly distressing; it is often referred to as "my worst nightmare" by Therapists. Each complaint is unique, & so are you! The way you cope, the impact on your personal, professional & financial circumstances. How you react & respond to the complaint & resulting investigation; is unique to you. One thing for sure, it's an emotionally turbulent time!
I get it; its tough,
Feeling you are no longer good enough!
I work compassionately with Therapists facing a formal complaint. Let my lived experience, help you live through your complaint experience...
When a complaint arrives in a Therapist's inbox it can be devastating! There is so much emotion, and there is a lot of paperwork too. I will help you separate the administration from your emotional experience, & I'll support you for as long as you need me.
Two distinct things happen as a result of a complaint:
I've been there myself,
It isn't good for your mental health...
Let me help you express
All your distress
My soft strength &,
Listening at length,
I’ve insight so bright
I'll shine some much needed light!
And it does not matter how innocent you know, think or believe you are, the investigation will carry out its checks, assessments and decisions in its own time, no matter how you are feeling, and no matter what is going on in your personal life!
From single drop-in sessions to regular sessions, I offer an abundance of compassion & plenty of space for you to openly express all your distress; regardless of your modality or professional membership body:
My varied private practice experience:
If you are looking for ongoing regular support about a complaint, or other professional conduct matter, please use the link below to book your first session - I offer generous discount to Therapists:
https://calendly.com/susiejamieson/one2one-65?
For a single drop-in 60 minute session, please use this link:
https://calendly.com/susiejamieson/drop-in-single-session?
* Please note I will not work with anyone who is Racist, Anti-Semitic, Xenophobic, Anti-LGBTQ or engaged in violent, abusive or cruel acts to humans or animals.
Are you experiencing one, or some of the following and feeling a sense of injustice?
Injustice often seeks justice, to balance the scales, an attempt to retrieve some of what was taken away. Yet the process of attaining justice is arduous, lengthy and risky. The effects of injustice often ripple into many other parts of our life and ultimately cause unwelcome distress; robbing us of joy, safety & financial security.
Sometimes the ripple effect of the injustice can be worse than the original cause!
Two distinct things take shape:
And it does not matter how innocent you know, think or believe you are, the investigation will carry out its checks, assessments and decisions in its own time, no matter how you are feeling, and no matter what is going on in your personal life!
Perhaps you can identify with this poem:
What did I commit to receive this writ?
Berated, slated, I feel I’m hated!
What, exactly, was my part?
I feel so torn apart
I'm utterly broken,
Silenced & unspoken
These dread-filled days
Have become my new way
Who I was, is no longer who I am...
Whatever injustice has come into your professional life, you will be compassionately supported with me by your side. The injustices we are served can be a tremendous struggle to accept, or even understand.
Together we will connect to your story & experiences, reflect on how you feel, and work effectively together, to help you heal…
I will see you, I will hear you; no matter what...
I am devoted to supporting Professionals through turbulent workplace experiences that can leave you with feelings such as:- anger, anxiety, fear, isolation, loneliness & shame...
Considering regular therapeutic support? Book your First Session (60 minutes) with this link:
https://calendly.com/susiejamieson/therapy-for-professionals-1?
For a single drop-in 60 minute session, please use this link:
https://calendly.com/susiejamieson/drop-in-single-session?
It is going to be OK... No more delay; lets connect today! susie@susiejamieson.com
I have deep and experiential understanding of how the injustice of a complaint or professional accusation can leave you feeling out of control; angry, fearful, powerless, ashamed and deeply (deeply) hurt. I have experience also of professional conduct procedures, performance management, settlement agreements, mis-conduct investigations and so forth.
You might feel you are about to lose everything you hold dear; your career, your professional identity, financial security, maybe your beloved partner, or perhaps your home. You might even be thinking about, or considering suicide; please reach out for help!
I will soothingly support you - emotionally - throughout any investigation, as well as beyond the final outcome...
My soft strength & listening at length
I've insight so bright it can shed some - much needed - light
When anger, fear & shame create a huge mess
You are safe in my space to openly express
I'm here to gently soften your fall
And I'll hear each emotional call
I've been through it myself, I get it; its tough
Feeling you are no longer good enough
My compassion is part of the deal
I'll hold safe space while you heal
I will help you to soothe your wounded soul
Nurturing you to confidently return to whole
I offer you a calm and gentle welcome, at each and every session. Some of what I can offer is to simply listen with compassion, or together we can create an action plan e.g. for your self-care, or considering how to construct responses to investigation outcomes.
Mostly I’ll be helping to soothe your distressed nervous system, which can manifest as anxiety, anger, fear, shame, hurt, tears, low mood, disturbed sleep, troublesome digestion, headaches, nausea & more…
Any time I offer healing options, it is always your choice to try, or not. Some of the more popular healing options I offer are:
Whatever, option/s you choose, I will always (always) work with you, at your pace, focusing on what matters most to you. The sessions are therefore unstructured, unless you ask for them to be structured. You always have full autonomy…
When we experience being seen, heard & understood, we feel calmer, our nervous system will regulate more effectively and the benefits can be:
The above will help you cope better with your life; professional and personal. . .
We will walk together a while, until you are ready to wish me farewell...
After a significant personal trauma that turned my life upside down, I decided to quit my Corporate career and move full-time into my Therapeutic career. I changed my entire life! Since 2012 I have been running my successful Private Practice; I absolutely love my job!
My life is unrecognisable from those former dark days… I have experience of, and understand, what it feels like to experience a deep sense of injustice, to brush shoulders with suicide, to feel broken, lonely, hopeless, overlooked, and to experience trauma and subsequent PTSD…
Importantly though, I want to share with you that you can make your life wonderful again, or perhaps for the first time. . .
I am a gentle, kind soul with a big heart, able to connect deeply and compassionately with others to help them heal, change or accept. . .
I love nature, sunrises, sunsets, walking in the wilderness with my dog, admiring beautiful views. I love meditation and breath-work; they have been of tremendous benefit through my own healing. I love animals. I can cook – sometimes… but I love food all the time! I excel at eating chocolate and love swimming in open water!
There are some testimonials below - have a wee read of what some previous clients thought and felt about working with me...
I had started seeing Susie as part of a company referral scheme as I had become seriously depressed and anxious about everything and I mean everything! Susie is very calming she had put me at ease just by talking to her in the first of 6 sessions. I would start to show excitement in our sessions because I trust her. She makes me feel confident and happy with myself. She has helped me understand my past and how it shaped me as well as current issues. I now am a better farther, husband, friend and I have started to love myself and life again! Susie has been there helping me deal with my Complicated past to ensure I can see a future and I thank her very much for that.
Susie has been a kind and patient therapist, listening; deeply grasping how I tend to perceive the world. She operates with a gentle curiosity and comes at things from an intuitive place. This helps very much as it allows the creation of space for alternative and wider perspective when I hear this reflected back in our conversation. What matters most is feeling heard and I certainly do feel that. Susie is resourceful when needed and kind in her communication. Equally honest and frank where necessary in the most sensitive way. It takes me a long time to build trust with people and I feel that in our sessions and in the sense of time in between. She is not pushy nor interjecting with her own views or perceptions and demonstrates much patience, authenticity and an openness. This isn’t always a quality I find readily in many other professionals. I think this makes her standout. Her thinking is innovative, holistic, and she takes her role seriously. I find her mindful in her approach. I would recommend Susie without doubt to someone whom was in need of a sincere therapeutic experience.
As a creative person myself I was immediately drawn towards “Creative Therapist” Susie. As I knew in becoming a client of hers that I was looking to work on a number of different aspects of my life, it seemed like a therapist with a wide range of approaches and experience would be ideal. And I was right! Susie offers a huge amount of insight into all areas of the mind, body and self as a whole. She can sense the balance of what is needed and creates a unique blend of approaches to fit you personally. I have discovered far more about myself than I would have thought possible. Susie welcomes you with a calming, non-judgmental atmosphere where you are safe to express and explore. Truly the creative approach.
Qualifications Really Do Matter!
Qualifications demonstrate a commitment to learning and to reach standards required by Professional Governing Bodies & Insurers; without which a Practitioner is not legally permitted to work.
Please feel you can ask for proof of my qualifications and evidence I am insured.
I also attend many hours of Continual Professional Development each year. This keeps my qualifications current with new evidence as well as learning about legal requirements.
GDPR Statement
I am a member of the ICO and adhere to their data protection policies. What this means for you is that I take minimal, yet necessary data about you in order to work with you. I keep your data - handwritten - on paper in a locked cabinet and I do not share it with anyone.
Everything you tell me is confidential unless there is a legal requirement for me to breach your confidence e.g. if you inform me you are money laundering or intend to harm a child. I give you a full terms of engagement document when you choose to work with me - for full transparency and clarity.
It has taken me many years to craft my current services, which are offered with knowledge, experience and loving compassion...
I look forward to welcoming you to my Practice!
I see you, I hear you, no matter what...
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